FAQ’s

  • Cake Brokers is an online platform that connects cake buyers with local cake makers and bakers. We make it easy to find and order delicious cakes for your special occasions.

  • To use Cake Brokers, simply browse our selection of cakes, choose the one you like, and place an order. We'll connect you with a local baker who will create your cake to your specifications.

  • Yes, most cake listings on Cake Brokers are customizable. You can specify your preferences for flavor, size, decoration, and more during the ordering process.

  • We aim to serve customers in various regions. To check if Cake Brokers is available in your area, please enter your location during the ordering process, and we'll let you know.

  • To create an account, click on the "Sign Up" button on our homepage. You'll need to provide some basic information like your name, email address, and password.

  • Yes, we take your privacy seriously. We have security measures in place to protect your personal information. You can find more details in our Privacy Policy.

  • We accept various payment methods, including credit/debit cards and online payment systems. The available options will be presented to you during the checkout process or as agreed with the baker. Ensure all communication are done on cake brokers platform.

  • After placing an order, you will receive an email confirmation. You can also log into your Cake Brokers account to track the status of your order and receive updates from the baker directly. Order done outside cakebrokers platform cannot be monitored and at buyers risk.

  • Depending on the baker's policies, you may be able to cancel or modify your order. Please reach out to the baker directly or refer to our cancellation and modification policy for more information.

  • - We provide filters to help you search for cakes that meet your dietary preferences and restrictions, such as gluten-free or vegan options. Additionally, you can communicate any allergies or special requests directly with the baker during the ordering process.

  • - If you have questions or need assistance, you can reach our customer support team through the "Contact Us" page on our website. We're here to help!

  • - Yes, we welcome cake makers and bakers to join our platform. Please visit our "Sell" on Cake Brokers home page for more information on how to become a seller.

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